PRIVACY POLICY

Last Updated: 10/11/2024

This Privacy Policy (the "Policy") is intended to formalize our commitment to respecting the privacy of users of the website http://www.anseramier.com (the "Site") operated by VERT TOURISME SARL.

The Policy and the General Terms of Use of the Site form a contractual set. All capitalized terms not defined in this Policy are defined in the General Terms of Use available here: [URL for the General Terms].

In the context of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set out below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data only for the purpose of providing our Services or communicating about these Services, in strict compliance with the GDPR.

We collect only adequate, relevant, and limited personal data necessary for the purposes for which it is processed. You will never be asked to provide sensitive personal data, such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you do not agree to the terms of this Policy, please refrain from using the Site and Services.

1. When Do We Collect Your Personal Data, and What Data Is Collected?

We may collect and store your personal data in the following circumstances:

• Browsing the Site

• Booking online

• Making payments online

• Contacting us

We use your personal data to enable the implementation and management of the Site's Services and respond to your specific requests. We also use your personal data to operate and improve our Services, the Site, and our approach. This information is used solely by us to better tailor our Services to your expectations.

If you have chosen to receive emails and messages from us when creating your account, you will receive electronic and alphanumeric messages regarding our products and promotions. We will use the personal data you provided during registration. You may unsubscribe from these communications at any time.

1.1 Browsing the Site

• Connection Data: Whenever you connect to our Site, we collect personal data such as your IP address, MAC address, connection date and time, and browser information.

• Navigation Data: We also collect information identifying how you access the Site, which pages you visit, and how long you stay. This may involve using cookies as detailed in Section 6 below.

1.2 Creating an Account

Access to some of our Services requires creating an account. In compliance with the General Terms, you will be asked to provide personal data such as your full name, postal address, email address, and phone number during account creation.

1.3 Payments

Some Services are fee-based. You agree that we may use third-party service providers to collect personal data necessary for the operation of payment processing services by credit card or other payment methods, as well as product or service delivery.

For payments, you will need to provide billing information and payment details, such as your credit card number, expiration date, security code, and cardholder name for credit card payments.

We retain payment details and records of transactions, either in our systems or those of external providers, for internal purposes, including accounting, compliance, and legal requirements, in accordance with Section 5 of this Policy.

1.4 Subscribing to Our Newsletter

When creating your account, you may consent to receive newsletters about updates, new products, services, and promotions. You can also subscribe by providing your email address in the designated areas on the Site.

You may withdraw your consent to receive newsletters at any time, free of charge, as outlined in Section 6.

1.5 Contacting Us

To respond to your customer service requests and verify your information, we may use your name, email address, and phone number.

2. How Do We Protect Your Personal Data?

We have implemented technical and organizational security measures to ensure the integrity, confidentiality, and security of your personal data, preventing distortion, damage, or unauthorized third-party access. We maintain an appropriate level of security considering the state of knowledge, implementation costs, and processing nature, scope, context, and purposes, as well as the risks involved.

However, no security measures are infallible, and we cannot guarantee absolute protection for your personal data.

3. When Do We Share Your Personal Data?

3.1 Sharing with Third Parties

While browsing the Site, your personal data may be shared with external service providers who perform services on our behalf, such as payment processing.

Data may also be transferred to countries outside the European Union (e.g., for booking management). All such transfers comply with GDPR requirements, including standard contractual clauses adopted by the European Commission.

We will never share your personal data with third-party companies for marketing or commercial purposes without your prior consent.

3.2 Sharing with Authorities

We may disclose personal data to administrative or judicial authorities if required for identification, arrest, or prosecution of individuals harming our rights, other users, or third parties.

4. How Long Do We Retain Your Personal Data?

We retain your personal data for as long as necessary to provide and personalize our Services. Upon request or account deletion, your personal data will be erased or archived for legal and contractual proof purposes.

5. Cookies: How Do We Use Them?

Cookies are text files placed on your device when browsing online. They are retained for up to 13 months. Cookies help:

• Track and analyze Site usage statistics

• Adapt the Site to your display preferences

• Retain information entered in forms or about services you choose

• Provide secure access to reserved areas of the Site

You can control cookies via your browser settings. Details for major browsers are included in Section 5.4.

6. What Are Your Rights?

You may request access, correction, deletion, or limitation of your personal data. You can also object to data processing, withdraw consent, and request data portability. To exercise your rights, contact us at:

• Email: infos@anseramier.com

• Mail: Domaine de l’Anse Ramier, Lieu-dit Le Chalet, Rue du Caret, Anse à l’Âne, 97229 Trois-Îlets.

Unsubscribe from newsletters by clicking the link at the bottom of each email or emailing infos@anseramier.com.

7. Can the Policy Be Modified?

We may update this Policy at any time. Continued use of the Site implies acceptance of the updates. If substantial changes are made, you should discontinue Site use.

For more information, contact CNIL:

• Website: [CNIL website link]

• Address: 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.

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